Accounts, Payouts & Bonuses

Please read this document before registering or using the services.

Failure to comply with the terms of the agreement or the terms of use may lead to account closure, forfeiture of funds or legal measures against you.

This document is a binding agreement between you and the online casino Lucky Treasure (hereinafter referred to as the Company, managed by:

  • Gleneagles BV, Curacao registration number 158256

The Company provides services through the following web sites:

The web site operations and payment processing are carried out by Lucky Treasure

The English language version of these terms and conditions is the only legal basis of the relationship between the player and Lucky Treasure. In any case of discrepancy between any other language the Terms and Conditions in the English language shall prevail. In the even the Terms and Conditions are offered in different languages, all versions reflect the same principles.

1. Account creation

By creating an account and agreeing to the terms of this site, you agree that you participate in the games for your own discretion and risk.

You can participate in the games, only if you are over the age of 18 years and it is legal in the country where you are playing.

2. Account use

In order to participate in the games presented by Lucky Treasure, you need to have a registered account. You agree to provide true and accurate information: last name, first name, date of birth, place of residence, a valid phone number, an email address. In case of change of the above data, you should notify about that immediately.

The Company has the right to refuse a player to open an account without explanation.

The Company reserves the right to verify the data provided by a player in its sole discretion, including, but not limited to, request supporting documents.

One player is entitled to open one account. It is forbidden to open additional accounts to family members, or use a single IP address, computer or other device without the prior written permission of the Company.

By creating an account at Lucky Treasure a player confirms that he/she is not involved in any kind of fraudulent transactions and does not use any software while playing.

The Company strictly prohibits players from selling, transferring and/or acquiring accounts to or from other players.

It is prohibited for players to transfer funds to accounts held by other players.

3. Financial transactions

By registering in Lucky Treasure a player has the right to choose one of the following currency accounts:[currencies.

To play for real money you need to fund your account (make a deposit) with one of the methods presented in the Cashier menu. A player is allowed to use only his/her personally owned credit/debit card or account in a payment system.

The Сompany may set minimum and maximum amount of deposit in a single operation, the daily limit, or any other restriction on its own discretion. Limits may vary depending on the method of deposit, the level of your account, or other factors. If the limit is less than the required one the Company can increase it up to the required amount after the verification of identity or without it.

A player has the right to withdraw funds from his/her account at any time provided that he/she doesn’t have any pending bonuses or other restrictions on account.

Before the first withdrawal of funds a player must provide electronic copies of the following documents: proof of identity (e.g. passport or driving license), a document confirming the place of residence (e.g. utility bill or bank statement with the address) and document confirming ownership of deposit method (Credit/Debit Card copy, screenshot of Skrill/Neteller account). You can upload your documents via the My Account – Documents menu on your profile page. Any withdrawals are also the subject of our AML policy.

Withdrawal is carried out by one of the methods presented in the Cashier menu, and a player can order a withdrawal to a certain payment system only if he/she used it before to make a deposit. It is forbidden to exchange funds between payment systems. The Company may offer a player a particular method of withdrawal of funds at its discretion. Withdrawals will only be remitted only to the same account from where the funds paid into the player’s account originated whenever possible.

The maximum monthly amount allowed to withdraw cannot exceed the limits stipulated by the company.

The Company also sets the minimum and maximum amount of withdrawal in a single operation, which may differ depending on withdrawal method, level of your account, or other factors. Details for each payment system are presented in the Cashier menu.

If the withdrawal limits set for the player's account are less than required, the Company may increase them up to the required amount at its discretion.